Bulk Hiring for Hindi Profile – HR Kajal
Company Name: Adroit Synergies
Company Reviews: 2.9/5 (based on 250 reviews)
Experience Required: 0 – 2 years
Salary Offered: ₹50,000 – ₹1,00,000 P.A.
Job Location: Noida
Number of Openings: 100
Number of Applicants: 79
Application Mode: Register or Log in to apply
Job Overview
Adroit Synergies is currently hiring for multiple positions in the voice process domain. We are looking for enthusiastic individuals who are fluent in Hindi and have basic English communication skills. This is an excellent opportunity for freshers or candidates with up to 2 years of experience to begin or advance their careers in the BPO industry.
Table of Contents
Job Description
As a part of Adroit Synergies’ Customer Retention and Voice Support team, you will be responsible for handling inbound and outbound calls for various clients. Your role will primarily focus on customer service, resolving queries, and ensuring a smooth customer experience.
Responsibilities:
- Managing inbound and outbound voice processes effectively.
- Handling customer queries and resolving issues in a professional manner.
- Ensuring excellent customer service and building strong client relationships.
- Providing information about products and services over the phone.
- Following up with customers to ensure satisfaction and resolve complaints.
- Working in a target-based environment to achieve key performance indicators (KPIs).
- Collaborating with the team to improve overall service quality.
- Maintaining accurate customer records in the database.
Eligibility Criteria:
- Candidates must have passed 12th grade (Higher Secondary) or be a graduate.
- Freshers and experienced candidates (0-2 years) are welcome to apply.
- Should be comfortable working in Noida.
- Must have fluency in Hindi and basic English communication skills.
- Must be willing to join immediately.
Employment Details:
- Job Role: Customer Retention – Voice / Blended Process
- Industry Type: BPO / BPM (Business Process Management)
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time, Permanent
- Role Category: Voice / Blended
Key Skills Required:
Candidates with the following skills will be preferred:
- Hindi fluency with basic English
- Customer handling skills
- Good communication and interpersonal skills
- Telecalling and inbound call handling
- Experience in domestic BPO (preferred but not mandatory)
- Ability to work in a fast-paced environment
- Problem-solving skills and a customer-centric approach
Why Join Adroit Synergies?
- Opportunity to work in a growing company with a strong industry presence.
- Gain valuable experience in customer service and the BPO sector.
- Competitive salary package with additional incentives.
- Supportive work culture and training programs for skill enhancement.
- Easy accessibility near Noida Electronic City Metro station.
How to Apply?
Interested candidates can apply by contacting HR Kajal at 8448992921. You can also visit our office at the below address for a walk-in interview:
Adroit Synergies Pvt Ltd
H-75, Sector 63, Near Noida Electronic City Metro Station, Noida
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About Adroit Synergies
Company Overview
Adroit Synergies is a well-established business process outsourcing (BPO) and customer experience management company. Founded in 2015, the company has grown rapidly and now operates with over 1,500+ employees across three delivery centers. Adroit Synergies specializes in providing strategic outsourcing solutions to businesses across various industries, including Telecom, Banking, B2B Services, Technical Support, Analytics, and Backend Operations.
Our organization prides itself on working as an extension of our clients’ brands and operations, ensuring seamless service delivery and high customer satisfaction. We believe in fostering a collaborative work environment, empowering employees to excel in their respective roles.
Our Services
Adroit Synergies offers a broad range of outsourcing services, including:
- Customer Support & Call Center Services – Handling inbound and outbound voice processes, email support, chat support, and complaint resolution.
- Back Office Solutions – Data entry, document verification, transaction processing, and administrative support.
- Technical Support – IT support, troubleshooting, and product assistance for tech-based companies.
- Sales & Lead Generation – Telecalling, business development, and outbound sales campaigns.
- Banking & Financial Services – Customer query handling, loan processing, and financial advisory support.
- Telecom Process Management – Managing telecom-based customer interactions, billing inquiries, and retention strategies.
Our Work Culture
At Adroit Synergies, we believe in creating a dynamic and inclusive work environment where employees feel valued and motivated. Our company offers:
- Growth opportunities – Employees have the chance to learn, develop new skills, and advance within the organization.
- Training programs – Comprehensive training for freshers and ongoing skill enhancement for experienced professionals.
- Performance incentives – Competitive salaries and performance-based bonuses to reward excellence.
- Employee engagement initiatives – We encourage teamwork, innovation, and open communication among employees.
Why Work With Us?
If you’re looking for a stable and rewarding career in the BPO industry, Adroit Synergies is the perfect place to start. We provide:
- A professional yet friendly work environment.
- Opportunities to work with leading telecom and banking clients.
- Flexible working hours for better work-life balance.
- Recognition programs to appreciate employees’ hard work and dedication.
Company Location & Contact Details
📍 Head Office Address:
Adroit Synergies Pvt Ltd
H-75, Sector 63, Near Noida Electronic City Metro Station, Noida
📞 Contact HR for Job Application:
HR Kajal – 8448992921
Join us today and become a part of a rapidly growing company that values innovation, teamwork, and customer satisfaction!