Talent Acquisition Specialist (US Market, Volume Hiring)
Experience Required: 1 to 3 years
Salary Range: ₹6-9 Lacs P.A.
Location: Gurugram
Job Type: Full-time, Permanent
Open Positions: 4
About American Express
American Express (Amex) is a globally renowned financial services company, known for its credit cards, charge cards, and traveler’s cheques. Established in 1850, the company has built a reputation for offering premium financial products and world-class customer service. With operations in more than 130 countries, Amex is recognized for its innovative solutions, financial stability, and commitment to fostering an inclusive and diverse work environment.As a part of Team Amex, employees enjoy a culture of collaboration, continuous learning, and growth. The company strongly believes in backing its employees, customers, and communities through programs that support career development, well-being, and financial stability. With core values centered around trust, service, and excellence, Amex continues to set industry benchmarks in customer satisfaction and corporate responsibility.
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Join Team Amex – Where Your Career Thrives
At American Express, we are committed to providing our employees with meaningful career opportunities, professional growth, and an environment that promotes inclusivity and belonging. Our Talent Acquisition team plays a crucial role in shaping the workforce by identifying and attracting top talent to join our dynamic organization.
As a Talent Acquisition Specialist, you will be at the forefront of high-volume hiring for the US market, specifically focusing on financial services, banking, retail, and customer service profiles. This role offers an excellent opportunity for recruitment professionals who thrive in a fast-paced environment and are passionate about finding the right talent for the right roles.
Key Responsibilities
As an Associate Talent Acquisition Partner, you will be responsible for ensuring the efficient and high-quality hiring of candidates for various roles. Your primary duties include:
- Managing Candidate Applications – Review applications submitted via the Applicant Tracking System (ATS) – TALEO for assigned job functions.
- Interview Coordination – Schedule and confirm candidate interviews by liaising with hiring managers and applicants to finalize suitable dates, times, and locations.
- Conducting Phone Screens – Perform 8-10 candidate phone screenings per day, assessing qualifications, experience, and fit for designated roles.
- Evaluating Candidate Fit – Utilize structured interview templates to assess candidates against the required competencies and job criteria.
- Talent Marketing – Develop compelling narratives to attract and engage prospective candidates, effectively selling job roles and company culture.
- ATS Management – Accurately update applicant details and track hiring progress in the ATS system to maintain smooth recruitment workflows.
Qualifications & Experience
To be successful in this role, candidates should have the following qualifications:
Required:
- 1+ years of experience in recruitment or staffing, preferably in high-volume hiring.
- Proficiency in technology tools such as Microsoft Outlook, Excel, Word, PowerPoint, and Web-based applications.
- Strong teamwork skills, with experience working in collaborative, performance-driven environments.
- Ability to multitask, prioritize workloads, and work efficiently under pressure to meet hiring objectives.
- Excellent communication skills – ability to craft clear, professional emails and summarize candidate profiles effectively.
Preferred:
- Experience supporting US recruitment and staffing processes.
- Familiarity with LinkedIn, Indeed, and other job platforms.
- Hands-on experience with Applicant Tracking Systems (ATS) such as Taleo or Eightfold.
- Exposure to high-volume recruitment and experience in interviewing and assessing candidates across multiple job profiles.
Work Schedule & Hybrid Model
This role follows a US business hours schedule, meaning that candidates must be open to working night shifts:
- Shift Timings: 8:30 PM – 5:30 AM IST (may vary based on business needs).
- Work Arrangement: Hybrid model – 3 days per week in the office.
Employee Benefits at American Express
American Express offers a comprehensive benefits package designed to support employees’ overall well-being and career growth. Key benefits include:
Compensation & Incentives:
- Competitive base salary and attractive performance-based bonuses.
- Financial well-being programs, including support for retirement planning.
Health & Wellness:
- Comprehensive medical, dental, vision, life insurance, and disability coverage (varies by location).
- Free access to global on-site wellness centers, including medical professionals (for select locations).
- Healthy Minds Program – Free and confidential mental health counseling services.
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Work-Life Balance & Flexibility:
- Flexible work arrangements with hybrid and virtual work options under Amex Flex.
- Generous paid parental leave policies (applicable based on location).
Career Growth & Development:
- Access to career development programs, mentorship, and training opportunities.
- A collaborative and inclusive work environment that fosters learning and leadership development.
Commitment to Diversity, Equity, and Inclusion (DE&I)
American Express is a proud equal opportunity employer that values diversity and inclusion in the workplace. The company ensures fair hiring practices and does not discriminate based on race, color, religion, gender, sexual orientation, disability, or any other protected status.
The hiring process includes a background verification check as part of compliance with laws and regulations.
Why Join American Express?
- Be a part of a globally recognized Fortune 500 company with a strong reputation for employee satisfaction.
- Work with a diverse, innovative, and collaborative team committed to excellence in customer experience.
- Gain industry-leading experience in high-volume recruitment and talent acquisition for the US market.
- Enjoy career progression opportunities with access to leadership training, mentorship programs, and professional development resources.
Apply Now!
Join Team Amex and take your recruitment career to the next level. Click below to apply:
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Posted: 5 days ago
Job Applicants: 838 | Job Views: 2,413+
About American Express (Company Overview)
Founded in 1850, American Express is one of the world’s leading financial services companies, best known for its credit cards, charge cards, and travel-related services. Headquartered in New York City, Amex has a presence in 130+ countries and serves millions of customers worldwide, from individuals to large enterprises.
Core Offerings:
- Credit & Charge Cards – Offers premium cards like the Platinum Card, Gold Card, and Centurion Card, known for their rewards and travel perks.
- Business Solutions – Provides financial solutions for small businesses, corporate clients, and merchants.
- Travel & Lifestyle Services – Offers exclusive travel benefits, hotel partnerships, and concierge services.
Company Culture & Values:
American Express is guided by its powerful backing promise, ensuring that it supports customers, employees, and communities. The company is known for:
- Customer-Centric Approach – Strives to deliver best-in-class experiences to customers.
- Integrity & Trust – Conducts business with honesty and ethical practices.
- Innovation & Excellence – Continuously evolves to offer cutting-edge financial solutions.
- Diversity & Inclusion – Prioritizes an inclusive work environment where all employees feel valued.
Awards & Recognitions:
- Named in Fortune’s “100 Best Companies to Work For” multiple times.
- Recognized for Diversity & Inclusion efforts by Forbes and Human Rights Campaign.
- Consistently ranks as a top employer in the financial services sector.
If you’re looking to be part of a company that values its employees, encourages innovation, and offers exciting career opportunities, American Express is the place for you! 🚀