Customer Support | Urgent Hiring | Voice Process | Noida
Customer Support | Urgent Hiring | Voice Process | Noida
Company: Tech Mahindra
Experience Required: 0 – 4 years
Salary Package: ₹1.75 – ₹2.75 Lacs Per Annum
Location: Noida, Ghaziabad, Delhi / NCR
Table of Contents
Walk-In Details
Date & Time: 4th March – 13th March | 10:00 AM – 5:30 PM
Venue: B-19 Tech Mahindra, Sector 62, Noida (Opposite DME College)
Contact Person: Sony Rawat – 8447608912
Job Overview
Tech Mahindra is actively hiring for the position of Customer Support Associate (Voice Process) at its Noida office. This is a great opportunity for both freshers and experienced professionals looking to build a career in customer service. The role requires handling inbound and outbound customer queries, resolving issues, and ensuring customer satisfaction.
Job Responsibilities
- Handling customer queries and providing real-time solutions over phone calls.
- Ensuring high customer satisfaction through effective communication.
- Identifying and resolving customer complaints professionally.
- Providing accurate information to customers and ensuring compliance with company policies.
Eligibility Criteria
- Qualification: Undergraduate/Graduate (No specific degree required).
- Experience: Both freshers and experienced candidates are welcome.
- Skills Required:
- Good communication skills in English & Hindi.
- Basic computer knowledge.
- Customer-oriented approach.
Job Benefits & Working Conditions
- Work Model: 100% Work from Office.
- Working Days: 6 days a week with 1 rotational week off.
- Shifts: 24×7 rotational shifts (must be flexible with night shifts).
- Cab Facility: One-side cab service available for odd-hour shifts.
- Immediate Joining Required.
Salary & Benefits
- Salary Package: ₹1.90 LPA to ₹2.5 LPA.
- Provident Fund (PF) & Employee State Insurance (ESIC).
- Performance-based incentives & additional perks.
Application Process
Interested candidates can apply by:
- Sending their updated resume to px00745711@techmahindra.com.
- Contacting the HR representatives:
- Sony Rawat: 8447608912
- Nikhil: 7633954665
- Directly walking in for the interview at the given venue.
Job Details Summary
- Role: Customer Support Associate (Voice Process).
- Industry: Business Process Management (BPM) / Business Process Outsourcing (BPO).
- Department: Customer Success, Service & Operations.
- Employment Type: Full-Time, Permanent.
- Role Category: Voice / Blended Process.
- Education Requirement: Graduation not mandatory.
Key Skills Required
- Customer Service
- Customer Support
- Customer Care
- Customer Satisfaction
- After-Sales Service
- Client Relationship Management
- Effective Communication Skills
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About Tech Mahindra
Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services. It is a part of the Mahindra Group, one of India’s largest multinational conglomerates. Tech Mahindra operates in over 90 countries and serves more than 946 global customers, including many Fortune 500 companies.
Tech Mahindra Business Services
Tech Mahindra Business Services is a subsidiary of Tech Mahindra, specializing in Business Process Outsourcing (BPO) services. The company delivers Next-Gen Digital Customer Experience & Back Office solutions across multiple industries, including:
- Communication, Media & Entertainment
- Retail & Consumer Packaged Goods (CPG)
- Healthcare & Life Sciences
- Banking & Financial Services
- Transport, Hospitality & Logistics
- Manufacturing & Utilities
Why Join Tech Mahindra?
- Global Presence: A USD 4.9 billion company with over 131,500 employees worldwide.
- Career Growth: Opportunities for professional development and internal promotions.
- Innovation-Driven: Focused on AI, automation, and advanced digital solutions.
- Employee-Centric Culture: Work-life balance, training programs, and wellness initiatives.
- Diverse Workforce: Inclusive work environment with employees from different backgrounds.
Company Headquarters & Contact Information
- Headquarters: Sharda Centre, Off Karve Road, Erandwana, Pune, Maharashtra, India.
- Website: www.techmahindra.com
- LinkedIn: Tech Mahindra LinkedIn
- Twitter: @tech_mahindra
Tech Mahindra is committed to fostering an innovative and growth-oriented workplace. If you are passionate about customer service and looking for a career opportunity with one of the leading IT and BPO companies, apply today!